Read Our Policies

Overview

Your visit should be a delightful interlude. As always, let us know if there is anything we can do to make you more comfortable.

Cancellations

We ask for at least  24 hours notice to reschedule an appointment.

Refunds & Exchanges

Products with a receipt may be exchanged within 30 days of purchase for store credit.

Gift Cards

All gift cards must be presented at time of service. Please purchase gift cards carefully as they are not refundable.

Guarantee

We stand behind our work. If you are not happy with your hair cut, come back within 5 days and we will make an effort to Satisfy you.

 

Right Fit

If you feel you would be more comfortable or better served by another member of our staff, please let us know. Our staff works as a team to guarantee your complete satisfaction. Never hesitate to ask for a new stylist with a fresh point of view.

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13510 Tamiami Trail North, Unit 3, Naples FL 34110 © Hair Studio by Mercedes